Guarantee Statement

EBC Printing guarantees the highest quality of full color digital printing.

EBC Printing makes it easy for you to create great business cards, envelopes, letterhead, postcards and stickers with online instant proofs and also provides amazing products and deals. Please note that due to the nature of full-color printing (CMYK), we cannot print every color available. We do not color match; therefore, we offer print industry's standard phrase of respectable color and will make every reasonable effort to print your product as close to the colors you have provided as possible.

We offer Money Back Satisfaction Guarantee to our first-time retail customers for the print products that we sell. This includes business cards, post cards, envelopes, letterheads, etc. If you are not entirely satisfied (because you notice a legitimate issue) with the finished printed product you can send it back to us for a full refund of the printing cost only. Any products ordered with a subtotal over $100.00 are considered to be a large order. It is recommended that you first place a small order before placing a large order for this guarantee to be valid; that way you will know exactly what quality to look forward to.

EBC Printing will correct errors of improper cutting, print quality, color and print shift or printing delays. As a customer, you are responsible for submitting print-ready files. This includes adding full bleeds to your press-ready digital files (by adding 0.125" to all sides unless otherwise requested), ensuring all images and text are submitted at a minimum of 300dpi resolution, and making sure all color artwork and/or images are provided in CMYK (Cyan, Magenta, Yellow, Black) color mode and all black & white graphics and images are provided in grayscale.